Straight Answers

Please reach us at restoreai@ghostdog.io if you cannot find an answer to your question.

Claim documentation software for water mitigation and restoration companies. A technician scans the loss with an iPhone or iPad Pro. RestoreAI turns the scan, photos, moisture readings and equipment log into one file your estimator reviews and sends.

Restoration companies that do steady water mitigation volume and feel the gap between a finished job and a finished file. Owners, mitigation managers, estimators and billing teams all use it. Especially Verisk Xactimate users (integrated).

An iPhone Pro or iPad Pro with LiDAR in the field, and a web browser in the office. The App Store listing shows the current minimum iOS version.

No. The phone or tablet your tech already carries does the scan.

No. Your estimator finishes pricing in the platform you already use. RestoreAI gets the sketch, the scope and the evidence there in one piece. RestoreAI is Xactimate compatible: sketches transfer into Xactimate for design partners who hold their own license. Get Xactimate pricing, or use your own pricing sheet.

We will not promise that, and you should be careful with anyone who does. The adjuster decides what gets approved and when. What you control is whether the file is complete the first time it goes out. That is the part RestoreAI handles.

Your estimator. RestoreAI drafts and checks. A person at your company edits, approves and sends. Nothing goes out on its own.

It never states what an insurer owes, never interprets a policy, never negotiates, never edits or generates a photo, and never adds scope the evidence does not support.

Software cannot make a job compliant. Your certified people do that. RestoreAI references the current ANSI/IICRC S500 standard beside the lines it supports, so the reader can see what your crew followed.

You own it. Your business information is never used to train anything and never shared. We learn only from the physical building, with identifiers removed, and your agreement says so in plain words. Details are in the Trust Center.

We do not publish pricing while we are building with design partners. RestoreAI is licensed software, and we are never paid a share of a claim. You see every number in writing before you sign anything.

It is a 90-day path from design partner to full license: design partnership, pilot, license. Each step is a decision you make in writing. There is no non-compete. The Design Partners page has the details.

RestoreAI is built for and sold to restoration companies. We also listen to adjusters and reviewers about what makes a file easier to read, because a file both sides can read is better for everyone. Customer data never crosses that line.